24/7 Global Assistance
Global Assistance While Abroad
Need assistance or help reporting an incident? USF has its own 24/7 International Assistance phone number and dedicated email address. Below are instructions on how to call from abroad, the many functions of this USF 24/7 International Assistance phone number, the importance of always monitoring your official USF email address, and what constitutes reporting an emergency while overseas.
| USF 24/7 International Assistance Line | +1-813-317-5815 | EAassist@usf.edu |
| UHCG Insurance and Evacuation | +1-410-453-6330 | Assistance@uhcglobal.com |
| U.S. Embassy American Citizen Services | +1-202-501-4444 | |
| Country Code and Dialing Instructions | www.howtocallabroad.com/ | |
How to Call When Abroad
USF strongly recommends that you always travel with a cell phone that can make and
receive international calls using a cell network, independently of WiFi. However,
calling to the U.S. from abroad can be tricky when using a landline. Find useful tips
and tricks to keep in touch while abroad here.
USF 24/7 International Assistance Line
The USF International Assistance Line is a dedicated phone number that can be called
direct, or collect, from anywhere in the world. It is monitored every day, 24 hours
a day, 7 days a week, and 365 days a year to support all members of the USF community
who are traveling globally on university business or through Education Abroad. Read
more about this service here.
Seeking Help and Assistance in an Emergency
If you are in an emergency situation abroad, you will need to know how to contact
the police, an ambulance, or even the fire department. Not every country uses “911”
as its emergency contact number, as we do in the United States. Find information on
how and when to contact authorities and emergency services while abroad in this section.
Reporting a Crime to USF
Reporting any and all crime that may occur abroad to proper USF authorities is extremely important. In this section, read about what may constitute a crime, as well as how, when, and to whom to report at USF. Resources available to victims are also discussed here.